Placing an Order

Once you find the subject and tutor you like, click it for more information, such as a description of the service, portfolio or samples of work, and pricing. If you have specific questions, we recommend contacting the tutor prior to ordering. When you feel you’ve found what you need, simply proceed with placing your order. Make sure to register on Oustazi before placing orders. To place and order:

  1. From within the search field, click the thumbnail of the Category you would like to study.
  2. Once on the category page, make sure you read the description of the services being offered by each tutor. You can also look at the seller’s mini CV or customer reviews further down the page. (Note: If you have specific questions, we recommend contacting the Tutor prior to ordering by clicking on the “contact me” button available below the Oustazi’s description, on the tutor’s profile information.
  3. Click Continue.
  4. On the next page, you can upgrade your order if the tutor offers extra services. Click the checkbox to add an Extra Service. You can also click on the plus sign to increase the quantity of the class you would like.
    Note: Ordering extra services will be available up to 12 hours after you place your order.
  5. Review your order, and then click Order Now.
  6. If you have money in your Oustazi balance (greater than or equal to the amount of your order), it will be used first. If you don’t have money in your Oustazi balance, or your order is for a greater amount, you can choose a payment option:
  7. If paying with PayPal click Continue and fill out your PayPal account details.  Once you’re done reviewing your order, click on Agree and Continue.
  8. If paying with a credit card fill out your details and click Confirm & Pay.
  9. After your order processes, you will need to fill out requirements so that you can start learning. In the requirements area, fill out all the necessary details and attach files (if needed), and click Start Learning.
    Note: The payment is held by Oustazi until you approve and accept the delivery.

Note: All purchases are subject to a service fee of 3 SAR on purchases up to and including 100 SAR, and 3% on purchases above 100 SAR. This helps us operate our platform and offer 24/7 customer support for your orders.